Our goal at AFAP is to fulfill your orders in a timely manner. We recognize the value of prompt delivery and the environmental effects of packaging. By overseeing the shipping procedure this way, we aim to encourage responsible consumption.
Exchange available only within 4 days of delivery and charges applicable. And no return.
Exchange contact mode:
Phone: +91 98435 23629
Return Policy
Our goal is for every customer to be delighted with their purchase. However, because of their nature and our dedication to upholding the strictest safety and hygienic standards, we do not provide a return period for our products. Every sale is final. If you have any concerns about your order, please do not hesitate to contact our customer service Team. We are here to help and ensure your shopping experience is enjoyable.
No Returns: A product is not eligible for a refund or exchange after purchase.
Final Sale: We strongly advise you to carefully check your order before completing your purchase to ensure you have chosen the correct sizes, colors, and styles.
Exchange Policy for Damaged Products
In the unlikely event you receive a damaged product, we offer an exchange option but do not offer refunds or returns.
Items that arrive damaged: If you receive a damaged product upon arrival, you can request an exchange.
Procedure for Exchange:
Notification: You must notify our customer support Team within 12 hours of receiving the damaged product. Kindly provide a clear photo demonstrating the damage along with your order number.
Review: After reviewing your claim, our staff will arrange for the damaged product to be exchanged for a new one of the same kind if approved.
Requirements: The product must be undamaged and in its original packaging to be eligible for an exchange.
Warranty Policy
We go to great lengths to choose and provide products that meet our exacting standards. However, we don’t guarantee goods purchased through AFAP.
No Warranty: We sell our products “as is” and make no representations of their quality, durability, or suitability for any specific use. We also do not offer any implied warranties.
Customer Support
We value your satisfaction above all else. Even though our return and warranty policies are strict, we are available to help you with any queries or worries about your purchase. If you contact [info@afap.in], our customer support Team, we will try our best to assist you.
Need help?
Contact us at info@afap.in or Call: +91 98435 23629, for questions related to refunds and returns.